<aside> 💡 Hexus Tip: Personalize your onboarding emails, newsletters, drip campaigns with name and email variables.

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Personalization Capabilities

Here’s a quick guide on how you can make your interactive product tours and demo centers even more tailored and engaging for your audience.

1. Dynamic Personalization with Name & Email Variables

You can add custom variables to a product tour to personalize it for your viewers. Variables are placeholders you can define that turn the text within your product tour into personalized values. You can define variables in titles and captions.

Here’s how:

https://app.usehexus.com/embed/522b8efa-d2ad-42c3-9f5b-8f9e46aa4d7b

• Insert a placeholder like {name} in your flow captions, titles, and other text elements.
• When sharing or embedding videos, append ?name=Kate to the URL to automatically populate the name variable with “Kate”. View an example: https://app.usehexus.com/flow/hubspot-tour?name=John
• Using personalization in your email campaigns:

  1. Personalized prospecting in your Apollo or cold outreach campaigns

     

  2. Personalized onboarding or product announcement emails through HubSpot or any email automation service e.g

     

2. Customizing Multi-Flow Tours

In your sharing options for multi-flow tours, you can find options to personalize the name, email, primary flow, order and visibility of your inner flows. Flows in a multi-flow tour are indexed starting from 0. Here’s how you can tailor these tours:

• Primary Flow: Set a default visible flow by configuring the primary flow settings. This is the flow that will be shown first when your multi-flow tour starts. You can also control the primary flow by adding the parameter ?pr=”index” where “index” is the flow number. For example, to set the second flow as your primary flow, you can add [https://app.usehexus.com/multiflow/view/](<https://app.usehexus.com/multiflow/build/dbb5d05e-6137-4fc6-b894-6b4a51125ac8>)multiflow-id?pr=1